Testimonials

Testimonials for Alford Home Solutions

No problems at all and serviced regularly. Dave Tyler is always polite and helpful.
Fruth Pharmacy # 16 of Waverly, OH
Thursday, April 3rd
Everything looks great!
Denise H. of Portsmouth, OH
Thursday, January 9th
10/10 You guys were honest and the others were a bunch of liars, to be blunt. You guys can always use me as a reference.
Joseph C. of Russell, KY
Thursday, March 12th
Impressed with the detail work the solution specialist did, with measuring, etc. The other company.....not so much.
Charles H. of Russell, KY
Thursday, March 12th
I would like to say Thank You to Larry Reynolds for a job well done. He did a great job and totally explained everything. I would highly recommend him. Thank the whole Alford Home Solutions company it was a truly great experience and I would recommend this company highly.
Frank M. of Nitro, WV
Friday, August 3rd
Alford Home Solutions has provided great service. Very helpful with any and all problems we have. I would recommend them to other businesses. Dave takes care of any requests in a timely manner.
Fruth Pharmacy # 27 of Ironton, OH
Friday, April 4th
Good workers.  Polite.
Dan K. of Ashland, KY
Monday, February 10th
Mr. Alford,    I would like to thank you for standing by your warranty on my piers that failed from the original job November 2016, causing more cracks to appear on my bricks and foundation of my home.     I was concerned when I called Alford's last September 2018, to find out that everyone that was involved in the original job were no longer employed with Alford's.  No one could answer my questions regarding the records/data i.e. pier depth, pressures used, and proper placement.  I was told there should have been records of my job, but none could be located.     Mr. Goodall came to my home from Alford's last September 2018 to see the issues going on from the orginal job, but my confidence in your company was not getting better after talking with him.  He was nice, but very disorganized to say the least.  I later realized that Mr. Goodall was no longer employed with Alford's when my calls were not getting returned by him.   It wasn't until Jason Meador was assigned to take care of the issues going on with my home did my confidence return with Alford's.  Mr. Meador took the time to come out to my residence, listen to me and inspect the issues going on with my home where the original job was completed.  He apologized for the issues I was having and assured me they would be taken care of.  He was thorough taking many photographs and documenting the issues going on with my home.  He agreed that there was definitely some issues going on with the orginal pier placement, including the piers possible failing.  He advised me the piers/brackets on my home were not even used by Alford's anymore, and Alfords now used better piers/brackets with updated technology.  I was very impressed with Mr. Meador on how he conducted himself and tackled my problem.  I want to also thank you Sir for allowing Mr. Meador to have a structural engineer inspect my home last December 2018.  I felt better with the structural engineer's input/report to help advise Alford's on what was going on with my home and the issues from the orginal job, including the proper repairs required to fix the problem.  Mr. Meador assured me your best crew would take care of the job.   Donnie Hoffman arrived with his crew this past week on February 6th and had the warranty work completed on the 7th.  I want to let you know that Mr. Hoffman and his crew were outstanding to deal with.  Mr. Hoffman answered all my questions and took the time to explain everything his crew was doing to fix the problem.  Mr. Hoffman could tell the original piers failed and installed 5 new piers with the better/updated bracket technology.  Mr. Hoffman assured me this would take care of my problem.  I felt very good and confident after Mr. Hoffman left.  I was experiencing a lot of anxiety and constantly worried about my home until Mr. Meador and Mr. Hoffman became involved.  I realize you have had some issues with personnel in your company, which I am sure has been very aggravating.  These men involved in my warranty job are assets to Alford's and restored my confidence in your company.   Again, I want to thank you for taking care of my issues with my home and honoring your warranty.  I recently retired from the Kentucky State Police after 21 years of service.  I have lived in my home since 2001.  I love my home Sir.  It has always been my safe haven and happy place to relax from all the stress from my job.  Now that I am retired, I can even enjoy it more.  I prided and dedicated myself on taking care of people and their problems in my career of being a Trooper.  It is nice being taken care of in return by your company.   I know a lot of people in the Tri-state from being a Trooper all these years.  I will definitely recommend your company from how it conducted itself with my home issues, which is why I chose your company in the first place after researching it.  
Craig M. of Catlettsburg, KY
Tuesday, February 12th
Your crew worked hard and suited me.
Greg B. of Louisa, KY
Monday, January 20th
The crew was very respectful and answered all of my questions. The scope of work was explained very well for me to understood. I enjoyed doing business with Alford Home Solutions and they had the best price with the best plan. 
Brandon & Alice W. of South Point, OH
Monday, October 6th
Always here when needed to serve our store, never a problem. Comes in with a smile and always polite to all of us. Answers our questions and is very helpful to us.
Fruth Pharmacy #4 of Wellston, OH
Tuesday, April 1st
The crew were professional, friendly and answered all of my questions. I had 2 other companies provide estimates, but Alford's gave me a price I could afford. They did a great job and finished in 3 days!
Florence A. B. of Mc Arthur, OH
Monday, June 16th
We are extremely happy with John Goodall's level of craftsmanship and careful execution; he made sure every step of the way that he was doing the kind of professional work he'd want done in his own home-and we appreciated that care so much. He was in great communication with us too, which helpes us to feel confident that he would see the job through.
Joel & Rachael P. of Huntington, WV
Thursday, March 20th
Testimonial Photo by Adam B.
My wife and I finally found a home we wanted and it had a crack in one of the basement walls. My good friend Ryan Holmes and his team - Greg, Ryan & Ron fixed the wall Carbon Fiber Straps. They gave us peace of mind, a transferable lifetime warranty, and the ability to refinish the wall easily because of the straps. And they did it all in a very timely manner! I highly recommend Ryan Holmes and Alford Home Solutions!
Adam B. of Huntington, WV
Thursday, June 25th
The planning of the job is what caused me to go with Alford Home Solutions and as for the quality it was superior to others who were contracted. The work was completed as contracted and they were very professional. I will call again if further needs arise.
Chuck P. of Huntington, WV
Friday, March 7th
Total testimonials : 146

our service area

We serve the following areas

Kentucky
  • Adams
  • Argillite
  • Blaine
  • Blue River
  • Carter
  • David
  • Denton
  • East Point
  • Eastern
  • Flatgap
  • Garrett
  • Grahn
  • Grayson
  • Greenup
  • Hagerhill
  • Hitchins
  • Hueysville
  • Isonville
  • Keaton
  • Langley
  • Martha
  • Mazie
  • Oil Springs
  • Olive Hill
  • Paintsville
  • Rush
  • Russell
  • Sandy Hook
  • Sitka
  • Soldier
  • South Portsmouth
  • South Shore
  • Staffordsville
  • Stambaugh
  • Thelma
  • Tutor Key
  • Wayland
  • Webbville
  • West Van Lear
  • Willard
  • Wittensville
Ohio
  • Franklin Furnace
  • Lucasville
  • Mc Dermott
  • Minford
  • Otway
  • Portsmouth
  • Rarden
  • West Portsmouth
  • Wheelersburg
Our Locations:

Alford Home Solutions
6316 MacCorkle Ave SW
St. Albans, WV 25177
1-304-948-5855
Alford Home Solutions service area map