Sunday, March 22nd, 2020 by Chris Alford
During this uncertain time, our customers' health and well being is our highest priority. As we continue monitoring developments related to Coronavirus (COVID-19), rest assured, we are committed to doing everything we can to ensure our customers and employees are safe.
We are taking the following precautions regarding our services:
• Suspending all interior pest services/treatments unless necessary. The Department of Homeland Security has deemed Pest Management Services as one of the Essential Services because we protect the health and safety of our clients and their homes and businesses.
• Ensuring our team wears proper gloves and masks if entering your home
• Any documentation will be delivered electronically to and from customers if possible
• Phone communication will be used as much as possible for conversations around appointment, projects and services
As a note, we are running on normal business hours at this time. Should you have concerns regarding our services, we're here to support you and offer flexibility to reschedule at your convenience. We encourage you to contact us at 1-304-768-2135 if you have questions or do wish to reschedule.
As the seriousness of this virus increases, all of our employees have been instructed to follow the CDC's best practices, including frequent hand washing, limiting proximity to sick individuals, and being aware of symptoms. While this has not been an issue for Alford Home Solutions yet, we will also implement 14-day quarantines for any employees who show symptoms or are diagnosed with COVID-19. We encourage you to do the same, so please review the most up-to-date information here.
Finally, our hearts go out to all those affected by Coronavirus. Please check back for regular updates from us as we navigate this evolving situation, and thank you for being a part of our Alford Home Solutions family.